Hot Springs Connection Stats
by Vicky Nash, Hot Springs Connection
https://www.hotspringsconnection.com/wp-content/uploads/2019/11/HSC-Stats_Vicky-Nash.pdf

 

Introduction of each hot springs represented at HSC
by Jessica Meath, Hot Springs Connection
https://www.hotspringsconnection.com/wp-content/uploads/2019/11/Intro-to-Each-Hot-Springs_Jessica-Meath.pdf

 

Introducing the new Hot Springs Association
by Schawna Thoma, Northern Compass Group
https://www.hotspringsconnection.com/wp-content/uploads/2019/11/Hot-Springs-Association_Schawna-Thoma.pdf

 

Agua Caliente Band of Cahuilla Indians
— the history of the Agua Caliente hot spring and the new Agua Caliente Cultural Plaza, Spa and Bathhouse in Palm Springs opening in 2020
https://www.hotspringsconnection.com/wp-content/uploads/2019/11/Agua-Caliente-Indians-History_New-Cultural-Museum-Spa-Bathhouse_v2.pdf

 

Ten Secrets to Website Success for the Busy Manager: How to Increase Rankings, Traffic and Conversion Rates
workshop by Trent Blizzard, Blizzard Press
https://www.hotspringsconnection.com/wp-content/uploads/2019/11/10-Secrets-to-Website-Success-for-the-Busy-Manager_Trent-Blizzard.pdf

 

Balneology Association of North America — Conscious Waters: The Ten Domains, BANA Flow Formula and Balneology Best Practices
panel discussion by Janet Abbott, Dr. Jonathan Paul DeVerville, Nancy Welliver — ND, Dr. Marcus Coplin, Chris Devlin — FNP
https://www.hotspringsconnection.com/wp-content/uploads/2019/11/BANA_Balneology-Assoc-of-North-America.pdf

 

Hot Springs and CBD Products a Natural Fit
by Bryan Ward and Jeff Scheiffler, Sopris Health & Wellness
https://www.hotspringsconnection.com/wp-content/uploads/2019/11/Hot-Springs-and-CBD-Products-a-Natural-Fit_Sopris-Health-Wellness.pdf

 

Customer Service in Hospitality and Tourism
by  David K. Aaker, internationally recognized motivational speaker, trainer and author in customer service, leadership and communication
https://www.hotspringsconnection.com/wp-content/uploads/2019/11/Customer-Service-in-Tourism-Hospitality_David-Aaker.pdf

 

2019 Hydrothermal Trends: Thinking Outside the “Hot Springs” Box to Increase Revenues
by Matt Williamson, Design for Leisure
https://www.hotspringsconnection.com/wp-content/uploads/2019/11/Hydrothermal-Trends-Thinking-Outside-the-Hot-Springs-Box_Matt-Williamson.pdf

 

Reimagining Historic Hot Springs for the Next Generation: Trends, Funding, Design and Construction
panel discussion by Walker Christensen and Jen Dicuollo of DHM Design with Paige Byron Curry, Astoria Park Conservancy
https://www.hotspringsconnection.com/wp-content/uploads/2019/11/Reimagining-Historic-Hot-Springs-for-the-Next-Generation_DHM-Walker-Jen-Paige_v2.pdf

 

The Great Victorian Bathing Trail in Australia
by Matt Sykes, Peninsula Hot Springs – Australia
https://www.hotspringsconnection.com/wp-content/uploads/2019/11/Great-Victorian-Bathing-Trail_Matt-Sykes.pdf

 

Introducing the new Hot Springs of America website
by Jessica Meath, Hot Springs of America, Inc.
https://www.hotspringsconnection.com/wp-content/uploads/2019/11/Hot-Springs-of-America_Jessica-Meath.pdf

 

How Geothermal Tourism Helps to Build Thriving Communities
– with an overview of the:

  • World Federation of Hydrotherapy and Climatotherapy (FEMTEC)
  • Global Wellness Institute’s Hot Springs Initiative
  • Global Thermal Think Tank (G3T) China and Japan
  • Victoria Hot Springs PhD research to be conducted in Australia

by Charles Davidson, Peninsula Hot Springs – Australia
https://www.hotspringsconnection.com/wp-content/uploads/2019/11/How-Geothermal-Tourism-Helps-to-Build-Thriving-Communities_Charles-Davidson.pdf

 

Water Sanitation / Unique Requirements When Using Geothermal Water / The Guest Experience
by Allen Clawson and Dan Aldred, Cloward H2O
https://www.hotspringsconnection.com/wp-content/uploads/2019/11/Water-Sanitation_Unique-Needs-of-Geothermal-Water_Allen-Clawson_Dan-Aldred.pdf

 

Spa Design That Affects the Bottom Line
by Lynn Curry, RLA — Resources For Leisure Assets
https://www.hotspringsconnection.com/wp-content/uploads/2019/11/Spa-Design-That-Affects-the-Bottom-Line_Lynn-Curry.pdf

 

The Hidden Waters and Spas of Desert Hot Springs
by  Jeff Bowman, historian and former owner of Living Waters Spa
https://www.hotspringsconnection.com/wp-content/uploads/2019/11/Hidden-Waters-Spas-of-Desert-Hot-Springs_Jeff-Bowman_v2.pdf

 

Building a Brand New Hot Springs
by Steve Beckley and Mogli Cooper
Iron Mountain Hot Springs, Glenwood Springs, Colorado
https://www.hotspringsconnection.com/wp-content/uploads/2019/11/Building-Iron-Mtn-Hot-Springs_Steve-Beckley-Mogli-Cooper.pdf

 

Geothermal Greenhouses and Microbreweries – Adding Value to Your Hot Springs Resort
by Jeff Birkby, geothermal energy specialist and author
https://www.hotspringsconnection.com/wp-content/uploads/2019/11/Geothermal-Greenhouses-and-Microbrewies_Jeff-Birkby.pdf

 

Best Ideas: Harvesting Great Ideas from Hot Springs Owners and Vendors
facilitated by David K. Aaker
https://www.hotspringsconnection.com/wp-content/uploads/2019/11/Best-Ideas_David-Aaker.pdf