Hot Springs Connection 2021
TENTATIVE SCHEDULE
MONDAY, MAY 17, 2021
Quinn’s Hot Springs Resort
190 Hwy 135
Paradise, MT 59856
Hotel check in
2:00 – 5:00 PM
Registration Desk – pick up name badge and conference program
Paradise Hall Event Center, Quinn’s Hot Springs Resort
TRADE EXCHANGE
5:00 – 8:00 PM
WELCOME RECEPTION
sponsored by AARFID
Greetings!
What You Need To Know
by Vicky Nash, Hot Springs Connection founder and CEO
Introduction of each hot springs and vendor represented
by Jessica Meath, Hot Springs Connection
PRESENTATION
AARFID – Chad Carpenter, President and Matt Monnat, Executive Vice President
Automatic Identification Systems
TRADE EXCHANGE
“IMMERSIVE DIALOGUE” in the hot springs pools
TUESDAY, MAY 18, 2021
8:00 AM
Registration Desk – pick up name badge and conference program
Paradise Hall Event Center, Quinn’s Hot Springs Resort
TRADE EXCHANGE
BREAKFAST
PRESENTATION
History of Quinn’s Hot Springs Resort
by Ben Slusser, Vice President/Director of Operations for Quinn’s Hot Springs Resort
*BEHIND-THE-SCENES TOUR of QUINN’S HOT SPRINGS RESORT*
PRESENTATION
Building New Pools – What We Learned
by Ben Slusser, Vice President/Director of Operations and Damian Albright, Project Manager for Quinn’s Hot Springs Resort
– hydrology, design, flow rates, heat exchangers
TRADE EXCHANGE
LUNCH
Paradise Hall Event Center, Quinn’s Hot Springs Resort
Sponsored by Medicine Springs – Brandon & Julie Price
Medicine Springs Mineral Therapy – harnessing the geothermal healing powers of Mother Nature
PRESENTATIONS
Chlorine Regulation
by Gene Gudmundson – owner of Spa Hot Springs, White Sulphur Springs, MT and former President of the Montana Hot Springs Association
Legislative actions to alter chlorination requirements for hot springs facilities.
Center for Disease Control and Prevention (CDC) Model Aquatic Health Code (MAHC)
by Allen Clawson, Cloward H2O and Schawna Thoma, Hot Springs Business & Trade Association
SPEED MEETINGS
– roundtable discussions
TRADE EXCHANGE
HOT TOPICS
- tourism marketing: Hot Springs of America website; examples of collaboration
- Global Wellness Institute’s Hot Springs Initiative; World Bathing Day; Soakember
PRESENTATION
A Social History of Montana’s Hot Springs
Jeff Birkby will discuss the social history of Montana’s hot springs from early use of pools by Montana’s Tribal people to the grandiose elegance of the Broadwater Resort near Helena. The author of A Consumer’s Guide to Geothermal Energy in Montana, Montana’s Hotsprings, and other books on western hot springs, Jeff will discuss the development and social history of Montana’s hot springs, showing the role that these geothermal features have played in Montana’s history. His presentation will include stories from the past and present, using archival photos, historical and on-the-ground research, and personal interviews.
TRADE EXCHANGE
PRESENTATION and EVENT
Water Tasting Demonstration
Sponsored by water sommelier Janet Abbott and the Balneology Association of North America
Taste and compare water samples from several Montana drinking springs.
DINNER
“SOAKING SESSION“ in the hot springs pools
WEDNESDAY, MAY 19, 2021
TRADE EXCHANGE
BREAKFAST
Sponsored by Cloward H2O
Utilizing Your Natural Resources
– by Dan Aldred
PRESENTATIONS
New Construction and Restoration Projects
– slide show of what’s new and improved at hot springs resorts and facilities across the country
by Vicky Nash
The Importance of Master Planning for Redevelopment, Restoration and Reconstruction of Historic Properties
by Walker Christensen and Jen Dicuollo with DHM Design
TRADE EXCHANGE
PRESENTATION
Spa Trends
panel discussion – design, treatments, hydrotherapy, health, healing & wellness practices
PRESENTATION
Report from Hot Springs Business & Trade Association
by Mark Begich, Board President and hot springs resort owner
TRADE EXCHANGE
LUNCH
Sponsored by R2M2 – Charla Brewer and Angela Tutterrow
Software Solutions
PRESENTATION
Hospitality Training and Customer Service
by Jim Mikula
SPEED MEETINGS
– roundtable discussions
TRADE EXCHANGE
PRESENTATION
Balneology Association of North America – The Language of The Waters
panel discussion by
Janet Abbott, Director of The Language of The Waters
Dr. Jonathan Paul DeVerville, Director of Spa Cultures
Dr. Marcus Coplin, Director of Water Medicine
Chris Devlin, FNP, Director of Advocacy and Outreach
Balneology is essential to our relationship with natural mineral waters through Research, Information and Education of traditional practices for health and wellbeing.
The language used to understand the waters is multifaceted. One can describe a blissful cultural soaking experience or delve into a focused study of a nuanced mineral analysis or observe the historic past to foresee the waters of the future.
Join us in a shared discussion as BANA Directors dive deep into the language of the waters – Ten Domains, Best Practices and BANA Flow Formula – as the language of health and wellbeing.
HOT TOPICS
- post-pandemic best practices
- building a more inclusive and sustainable business
PRESENTATION and EVENT
Saratoga Hot Springs Microbrew Tasting
by Scott Randall, General Manager at Saratoga Hot Springs Resort
TRADE EXCHANGE
DINNER
“POOLING IDEAS“ in the hot springs pools
THURSDAY, MAY 20, 2021
TRADE EXCHANGE
BREAKFAST
INTERACTIVE SESSIONS
- water quality and treatment management – new sanitation protocols, filtration, pump systems
- increasing costs of insurance
- private-label product development
- spa products
TRADE EXCHANGE
LUNCH
PRESENTATION
History of Hot Springs, Montana
by Randy Woods, Mayor
1:00 – 4:00 PM
FIELD TRIP – *OPTIONAL*
Tour of the historic town Hot Springs, Montana
Once a thriving town known for “21-day Cure” treatments in the 1940s, Mayor Randy Woods will be our guide.
30-minute bus ride, each way.
property tours:
- Symes Hot Springs Hotel & Mineral Baths
- Sophia Springs
- Alameda’s
Dinner on your own at Harwood House at Quinn’s
“SOAK SOCIAL“ in the hot springs pools