Sponsors and Exhibitors

Vendors and suppliers on display in the exhibitor area will include:

  • insurance
  • reservation systems
  • aquatics attractions
  • pumps and filtration
  • software management systems
  • water quality treatment systems
  • ADA access equipment
  • clothing and swimwear lines
  • private-label merchandise
  • spa goods and products
  • amenities

2024 PREMIER SPONSOR

Granite Insurance Introduces Innovative Hot Springs Insurance Program

Granite Insurance, a leading provider of industry specific insurance solutions, is proud to announce the launch of its groundbreaking Hot Springs Insurance Program, designed to meet the unique needs of businesses and individuals operating within the rapidly growing hot springs industry.

Hot springs have gained immense popularity as a wellness and tourism destination, attracting visitors from all over the world. Granite Insurance recognizes the distinct risks and opportunities faced by this industry and is committed to offering tailored insurance coverage that ensures both protection and peace of mind.

The Hot Springs Insurance Program features a range of comprehensive insurance solutions, including property, liability, pollution, and workers compensation coverage, specially customized to address the specific risks associated with hot springs establishments. These may encompass spa facilities, resorts, wellness retreats, and more.

“We understand that businesses in the hot springs industry have distinct insurance challenges, and we’re thrilled to provide them with a program that offers comprehensive solutions,” said Cameron Annas, CEO & Adventure & Entertainment National Practice Leader at Granite Insurance. “Our goal is to empower the growth and sustainability of this vibrant sector by safeguarding against potential challenges and uncertainties. Everything we do at Granite Insurance is to empower our clients to be successful.”

Granite Insurance’s program also offers risk management services, expert guidance, and claims support to ensure that clients receive the full spectrum of support necessary to thrive in the hot springs industry.

Granite has a unique background of establishing and developing industry-leading insurance programs in challenging industries, such as ziplines, ropes courses, whitewater rafting, haunted attractions, theme parks, campgrounds…and now, hot springs!

For more information about the Hot Springs Insurance Program, please visit https://graniteinsurance.com/hot-springs-spa-and-resort-insurance/ or contact Cameron Annas at cannas@graniteinsurance.com.

2024 SPONSORS

Book4Time was founded in 2004 in Toronto, Canada, by tech entrepreneur Roger Sholanki. For the first time, spas would have a cloud-based spa management solution, which would enable both spas and consumers to book appointments directly from the web. With a staff count of only four people in 2006, Book4Time now has a dedicated team of people working from different countries. Book4Time was the first in the market to deploy an online booking feature for spa businesses and the company has remained committed to technological innovation within the spa, health, and wellness industry ever since. Recognized in the annual PROFIT 500 ranking as one of Canada’s fastest-growing companies in 2012 and 2013. In 2022 & 2023 Book4Time won Lux Life Magazine’s Best Spa Management Software award and was a finalist, ranking in 2nd place for the annual The Hotel Tech Report Awards & American Spa awards.

Innovation is at the core of our culture. 2018 & 2023 were groundbreaking years for Book4Time as our company won the International Spa Associations Innovation Award for Guest Intake, the industry’s most intuitive digital intake form solution, and again for our enhanced Yield Management capabilities.

Today, Book4Time is the leading cloud-based spa, wellness, and leisure activity management software for the world’s top hotels and resorts, used by more Forbes 5-Star resorts than any other vendor. Book4Time manages the end-to-end guest experience for international hotels, resorts, casinos, golf, and private member clubs operating in over 100 countries worldwide and is the preferred solution for some of the world’s largest and most prestigious brands. We aim to give our clients the support they need to elevate the guest experience. The only way we can provide exceptional service and great products to our clients.

Our clients are the heart and soul of our business. Without them, we cease to exist. We must expect nothing less than excellence from ourselves and each other to satisfy the needs of our clients, we shall always strive to anticipate their needs before they do. The image and reputation of our company represent the result of our collective efforts which is an important part of our future.

To book a meeting during the conference, contact Sal Capizzi.
scapizzi@book4time.com
905-752-2590
Mobile 716-906-4369

When it comes to water features, Cloward H2O is an expert at making a splash. In fact, designing and engineering innovative aquatic environments is their specialty. The award-winning Provo, Utah-based firm has earned a global reputation for delivering fantastical water-centric projects that include recreational waterparks, resort pools, aquarium habitats and other aqua environments, everywhere from Asia to Austin and Dubai to Disney World.

 

Cloward H2O’s engineers understand the priorities and challenges unique to the geothermal resort market. In the past few years, the company has worked on either the new construction or the renovation of hot springs pools at numerous facilities. “Hot springs projects have grown into a fun segment of our overall business,” Allen Clawson, Principal and Partner at Cloward H2O, said.

In 2019, Cloward H2O completed a major renovation project at the world-famous Glenwood Hot Springs Resort, in Glenwood Springs, Colorado. Clawson and his team proposed a fast-moving adventure river experience, unique in the world, as Glenwood Hot Springs’ newest visitor attraction for families.

“Pools used to be a cement pond,” Clawson said. “Now every hotel has a slide, city pools have become aquatic complexes, and resorts are developing full-on waterparks. Every hot spring is unique; Glenwood found its key appeal was to cater to families and needed an active zone—preferably one that was separated from the relaxation zone.”

According to Clawson, geothermal attractions have a built-in advantage when it comes to market niche because hot spring water clearly differentiates them from other aquatic venues. However, in an increasingly competitive climate for tourism dollars, proactively addressing how to amplify guest experience can be a valuable endeavor. Clawson cautions against trying to please everyone. Instead, he advises celebrating what makes the geothermal attraction special—its water, history, the location—and starting there.

Hot springs are rightly associated with relaxation, but relaxation is subjective and can take many forms. “Relaxation might just mean being near the water with the ability to get a drink, for some it could be about connecting with nature though cascading waterfalls and lush plantings, others would prefer a more formal spa setting with a VIP experience,” Clawson explained. “Long before the design and engineering phases start, there’s a tremendous amount of thought that goes into creating a waterscape experience.”

Due to the global scale of its work, Cloward H2O is uniquely positioned to spot trends in the industry. One such new direction is the therapy circuit. According to Clawson, “It’s a series of varied experiences with different temperatures, depths, air bubbles, jets, mists, falling water, textures and aromas. The idea is that you move from zone to zone and experience all the varieties of therapeutic use of the waters.”

 

Whether an aqua-oriented enhancement is imminent or further out on the horizon, Cloward H2O, a sponsor of the upcoming Hot Springs Connection conference, has much to share with attendees. Learn more from Dan Aldred ( daldred@clowardh2o.com ) and Tyler Rhea ( trhea@clowardh2o.com ) at the conference.

 

About Cloward H20

Founded in 1977, Cloward H20 is acknowledged as the global leader in design and engineering of innovative aquatic environments. The firm provides a full scope of services, including planning, water circulation and treatment, hydraulic design and modeling, aquatic life support design, structural engineering and power and controls engineering. www.clowardh2o.com

2024 EXHIBITORS

For more information on becoming a sponsor or exhibitor visit here or register here.