U.S. Hot Springs Industry Leaders to Convene at Quinn’s Hot Springs Resort in Montana

Geothermal resorts are experiencing a rapid resurgence with a positive outlook ahead.


May 1, 2021, Paradise, MT – Owners and operators of thermal mineral pools, spas and resorts will gather at Quinn’s Hot Springs Resort in Paradise, Montana on May 17-20, 2021 for a conference aptly named the Hot Springs Connection. More than 130 like-minded industry professionals from 22 states will be in attendance, representing 44 different hot springs properties from coast-to-coast.


Established in 2018 by tourism communications professional Vicky Nash, the Hot Springs Connection conference is the first and only event designed specifically for owners and operators of thermal mineral water facilities. “This is an important collaboration to unify the hot springs resort industry in this country,” Nash said. “Together we can enhance public perception about our hot springs and create a variety of meaningful guest experiences.”


The sold-out event will completely take over Quinn’s Hot Springs Resort located one hour northwest of Missoula, Montana on the bank of the Clark Fork River surrounded by the Lolo National Forest. The resort will showcase the addition of their newly constructed pool area featuring a variety of soaking options at different temperatures surrounded by rock walls, waterfalls, and multi-colored lighting. Proper COVID protocol is practiced resort-wide.


“We are quite proud of the recent improvements to our historic property and are looking forward to hosting our industry colleagues,” says Ben Slusser, Vice President/Director of Operations. “This is a great opportunity for Montana to highlight the abundance of hot springs facilities in our state.”



The conference begins late-afternoon on Monday, May 17, 2021 with the opportunity to network at the opening reception. An extensive behind-the-scenes tour of Quinn’s Hot Springs Resort will be conducted on Tuesday, May 18, along with presentations and group discussions. Interactive sessions will continue Wednesday, May 19 and Thursday, May 20 ending with a field trip to the historic town of Hot Springs, Montana. Each evening allows participants to soak together in the hot springs pools for some immersive dialogue.


With more than 30 speakers, a full spectrum of topics will be covered including:

  • state-of-the-art technology
  • constructing new pools
  • hydrology, design, flow rates, heat exchangers
  • influencing chlorine regulations
  • Model Aquatic Health Code
  • global hot springs initiatives
  • post-pandemic protocols
  • hot springs history in Montana
  • water tasting
  • recent improvements at hot springs resorts
  • master planning methods
  • spa trends and products
  • S. Hot Springs Business & Trade Association
  • hospitality training and customer service
  • sustainability
  • balneology
  • onsite microbrewing
  • water quality and sanitation
  • pumps
  • utilizing geothermal heat
  • risk management
  • insurance coverage
  • collaborative tourism marketing



Exhibitors, vendors, suppliers and consultants will be available throughout the entire event to discuss and demonstrate products and services.


The inaugural Hot Springs Connection conference was held in Glenwood Springs, Colorado in 2018 followed by the second event in Palm Springs/Desert Hot Springs, California in 2019.


Registration is $789 per person for hot springs operators. For additional information, go to




Media Contact:
Vicky Nash, Founder and CEO
Hot Springs Connection


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